orders & returns

We want you to be delighted with your Tokki products or we will take it back, no questions asked. Please send it back to us in 30 days with the original packaging.  

Refund: Please let us know via email that you want to initiate a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and we’ll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return.

Ship returns to: 1003 E Trent Ave, Suite 101, Spokane, WA 99202

Shipping Charges: Unfortunately, we cannot refund shipping charges or cover the cost of return shipping.

Questions? We’re here to help! Just drop us a line at [email protected].